Privacy Policy

1. Introduction

At Lucenova, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

• Account information (email, name)
• Usage data and analytics
• Communication data
• Technical data (IP address, browser information)

3. How We Use Your Information

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information to improve our service

4. GDPR Compliance

For users in the European Economic Area (EEA), we ensure compliance with the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us at privacy@lucenova.io

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@lucenova.io